Resort Internet Access FAQ and Troubleshooting Contact Information

Internet Access

• Talking Stick Resort has free wireless internet access for guests, and for-fee high speed wired internet access.

Guest Room Internet Access

All of TSR has access to the wireless network, free of charge. Guests wishing to connect their wireless devices to the network can do so by following these steps:

1. Turn on the computer or wireless device.
2. Connect to wireless:
3. Talking Stick: TSR-Guest

Casino Arizona: CAZ-Guest

4. You will be redirected to the Terms of Service Acceptance page. If you agree with the terms, please Click Accept to continue.
5. You will be redirected to Property’s Home Page.
6. If you are not redirected, Open a web browser:

If you do not see an acceptance page. Please enter http://1.1.1.1 into the address bar and attempt to open that site.

Where to get Help

Contact Hotel Front Desk – x7777

Contact Device Manufacturer

• Use Support Phone listed below
• Use Support Website listed below

Manufacturer Support

If you need help configuring or troubleshooting your wireless devices, or computers, you may contact the manufacturer

directly.

Talking Stick Resort is not affiliated with any of the listed manufacturers and makes no claims to the levels of service they provide. As a general rule, guests should attempt to collect the following information prior to making a support phone call:

• Product Name

• Model Number

• Brief Description of Issue

• Product Serial Number or Service Tag

Vendor

Customer Support Phone

Website

Acer

800 816-2237

http://support.acer.com/

Apple

800-275-2273

http://www.apple.com/support/

Dell

877 293-1197

http://support.dell.com/support

HP

800-474-6836

http://www.hp.com/country/us/en/contact_us.html

Asus

888 678-3688

http://support.asus.com/

Microsoft

800 642-7676 (Not 24 hours)

https://support.microsoft.com/