Background Information
This Job Aide walks you through the process of checking out a key using Keywatcher.
Checking Out a Key Using Keywatcher
To check out a key using Keywatcher, please follow the steps below:
- Requestor will scan their time/swipe card on the reader.
- You will then be prompted to enter a 4-digit PIN.
- If first time using a reader, PIN will be the last 4 digits of your CGL.
- A new screen/ main menu appears with different prompts, including Remove Key, Remove Group, and Change PIN.
- To remove and check out a key, select Remove Key.
- Under the Keys Available column, click the desired key to automatically move your selection to the Keys to Remove column.
- Select Remove Keys. Please note:
- The door will flash and include a beeping noise.
- Once the door flashes, open the door.
- The key location will light up. Remove the smart key.
- Shut the door.
Checking Out a Secure or Sensitive Key Using Keywatcher
Secure and sensitive keys require additional verification to check out. To check out a secure or sensitive key using Keywatcher, please follow the steps below:
- Requestor will scan their time/swipe card on the reader.
- A Verifier will scan their time/swipe card on the reader.
- If a third, additional verifier is required to scan, they will either scan their time/swipe card on the reader or manually input their ID number.
- NOTE: Cage Team will verify keys the same as before by using the PIN pad.
- Follow steps 4-6 in the first section of Job Aide.
Returning Keys Using Keywatcher
To return a key using Keywatcher, please follow the steps below:
- Follow steps 1-3 in the first section of Job Aide.
- From the Main Menu, select Return Key.
- Under the Keys to Return column, select the key you want to return. This will automatically move your selection to the Keys Available column. Please note:
- The door will flash and include a beeping noise.
- Once the door flashes, open the door.
- Pick any open location/slot to return the key. Be sure to store the key with the flat side of the key facing up.
- Shut the door.
Changing Your PIN
If your PIN is changed at any Keywatcher, it will automatically populate to all other Keywatchers. To change your PIN:
- Requestor will scan their time/swipe card on the reader.
- Enter your 4-digit PIN.
- From the Main Menu, select Change PIN.
- Follow the prompts to change your PIN.
- To confirm your changes, enter your changed PIN before selecting Enter.
NOTE: Any questions regarding the above processes, please contact Access Control at ext. 7816.
To review images or save/download/print a copy of this Job Aide, please select the pdf attachment.