Background Information
The following process will eliminate the need to print a duplicate receipt for Audit. For now, a second receipt will print, but does not need to be sent to Audit – please discard immediately.
Process
- Ring up the transaction as usual. During this process the iSC250 screen will have our company name and logo on it.
- Go to the tender screen and the guest will be asked to slide their credit card.
- The guest will then have the opportunity to add a tip to the transaction and can select the tip percent.
- If the guest selects OTHER, they will be asked to enter the tip amount and can use the keypad to enter the tip amount
- The guest will then be asked to sign
- Tap OK with the pen.
- After the guest taps OK, the signature will appear on the terminals. If acceptable, select OK. This will finalize the transaction and print the final receipts. (You will no longer need to send credit card receipts to Audit.)
To review images or save/download/print a copy of this Job Aide, please select the pdf attachment.