Process
- F&B / Restaurant Managers, Executive Chef, Beverage supervisor will be issued a Comp Stamp with their assigned comp number
- This stamp is not to be transferred to another supervisor for their use.
- If a Restaurant Lead / Supervisor want to comp a beverage for a guest, an Infogenesis ticket will have to be printed out showing the drink/s that are to be comped.
- The comp ticket will have to be given to a Manager, the Manager will stamp & sign the ticket. Once that’s complete, the Lead / Supervisor will finish closing out the ticket, as normal.
- Beverage Floor: if there is a guest requesting a drink comp from a server, the server can get that drink, but will have to find a Beverage Supervisor (this can also be a BJ, Slot or Poker supervisor as well) to sign & stamp the Infogenesis ticket. The closing procedure for comp drink tickets still remains the same.
- Every time a Manager or Beverage Supervisor signs for a comp, finance and Management will be able to track the number of comps that are being issued.
Drink Comp Procedure
- Ring in order
- Print a copy of the receipt
- Write the name of the employee Authorizing the comp on the receipt
- Have the employee authorizing the comp, stamp and sign the bottom of the receipt (If Authorizing Employee cannot be found, contact perspective department’s supervisor/manager)
- Give that receipt to the Supervisor to close out the comp tender
- Attach the stamped receipt to the closed receipt
- Turn receipt and all corresponding paperwork into the Cage/Vault at the end of the shift
It’s important NOT to lose the stamped receipts. This will be like losing a paper comp ticket.
To review images or save/download/print a copy of this Job Aide, please select the pdf attachment.