CMP - Promo2 for Blackjack

Background Information

Starting in October 2011, Blackjack players started accruing points in Casino Marketplace differently than other types of players. After a player has been rated by Blackjack staff, he or she will earn Promo2 points instead of conventional CMP points. Promo2 points are expressed in dollar amounts and can only be used for casino/resort goods and services. Promo2 points may not be redeemed for cash.

Process

  1. Player approaches Blackjack, MOD, Player Rewards Club to redeem points
  2. Employee "authorizes Promo2 expense" in CMP
  3. Employee completes Manual Log for BJ Redemptions
  4. Employee writes a Comp Slip equivalent to the Promo2 points used

Redeeming Promo2 Points

  1. Search for the Player
  2. Choose Authorize Promo2 Expense from the Jump To list
  3. Choose the Prize from the drop-down list
  4. Type the Qty. Qty is the number of dollars that the patron would like to redeem.
  5. Change the Auth Dept to TABL
  6. Type the Comp Slip number in the Printed Remarks field (if known)
  7. Press Submit

Complete the Log

  1. Complete all fields of the Manual Log for BJ Redemptions spreadsheet in the attached pdf.
  2. Turn in completed log to Corinne Milner (Casino Audit Manager) at the end of each week (via interoffice or scan).

 

To review images or save/download/print a copy of this Job Aide, please select the pdf attachment.

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