Background Information
Casino Arizona patrons are rewarded for their consistent play by accruing Player Rewards Club points. As points accrue, players achieve a higher status and may be eligible for benefits and cash rewards. This Job Aid outlines how to identify a player’s status and how many points he or she has accrued.
Checking Player Rewards Club Tier
- Open Casino Marketplace
- Type your User name and Password then press Enter
- In the location field choose your location (Front Desk staff can select IBOOTH)
- Press the Submit button to log in
- Open the Application menu and select Players to open the Directory Search window (shown below)
- Type the person’s last name, comma, and then initial of first name in the text box at the top of the window.
- Press Enter on your keyboard to display results and see what Club Tier the player is on.
Checking Player Year-to-Date (YTD) Points
The Player Rewards Club program is based off of the points a guest has earned in the previous 12 months. To see the number of YTD points a guest has, follow these steps:
- Locate the player in the Directory Search window.
- Right-click the LTD Points column heading
- Choose YTD Points
- Point Totals will now reflect Year-To-Date points
NOTE: Since Club level is based on YTD points, this status can change without regular play.
Player Rewards Club Reference
|
Tier
|
Points
|
|
Copper
|
1 - 24,999
|
|
Silver
|
25,000 - 99,999
|
|
Gold
|
100,000 - 249,999
|
|
Turquoise
|
250,000 - 749,999
|
|
Diamond
|
750,000 - 1,499,999
|
|
Onyx
|
1,500,000 + |
Earning Points
- 1 point for each $1 they play
Redeeming Points
- 500 points is equal to $1.00
- Minimum redemption for cash is 5,000 points ($10)
Club Rewards
Please see table for Club Rewards details within the attached pdf.
To review images or save/download/print a copy of this Job Aide, please select the pdf attachment.