SDS - FAQ's

Question

Answer

Who can do a manual in SDS?

Shift Supervisors

Can I input a progressive jackpot in SDS?

Only Shift Supervisors can generate a manual Jackpot Slip

What happens if SDS goes down?

All jackpots should be processed the “original” way:

• Greet patron
• Write Jackpot down in notebook
• Do not reset the machine
• Get money from the Cage
• Reset Machine
• Have Patron play off the machine
• Pay the customer

Who can do a Void, Reprint or Manual in SDS?

Shift Supervisors

Will I have change/loose coins in my Pouch Bank?

No.  All jackpots less than $1200 will be rounded to the next dollar, as applicable.

Do jackpot slips generated from SDS need to be completed?

No, jackpot slips may be left blank, however request slips must be fully completed and signed.

Can I count down my bank before the end of my shift?

No, pouch banks may only be counted down at the end of your shift.

What happens at between 3am and 4am?

All JP request slips and Jackpot Slips for the previous gaming day must be submitted to the Cage by conducting a buy.  All jackpot payouts will be conducted at the Cage until 4am.

What if my Pouch Bank does not equal $8,000 at the end of my shift?

A variance slip must be fully completed, signed by a shift supervisor, and turned into the Cage.

May I leave unsold Jackpot Slips in my pouch bank at the end of my shift?

At shifts end, two things may happen; the pouch bank is either secured in the workstation or passed on to the next key person.

1. For the workstation, all slips must be sold to the Cage before the bank is secured in the workstation. No outstanding slips may remain.
2. For passing on the bank, less than 3/5 slips may remain in the pouch. Any more than 3/5 will require a final buy to be completed before passing the bank on to the next key person.