Create A Guest Record
1. Always make sure a guest does not have an existing guest record before creating a guest.
2. To verify if a guest has a record, Click “Guest” in the navigation ribbon and click the advanced search.
3. Fill out First Name and Last Name or Patron ID to confirm if a guest has an existing guest record.
4. If no record is found, click Create Guest.
5. When creating a guest record, all red asterisks must be filled out.
a. *First Name
b. *Last Name
c. Patron ID (Required for all Mailers/Comps/Casino Rates/Players)
d. *Address (City/State)
e. *Mobile Phone
f. *Email
g. *Guest Type (Leisure)
h. *VIP (Only mark Onyx, Diamond, and approved turquoise players with sufficient play of value)
6. Once all fields are filled out the UPDATE button will turn SOLID in color, this will complete the creation of the new guest record