Background Information
BOSS (Beverage Ordering Service System) allows guests to order beverages and pay with available comp dollars, cash, or credit/debit card, directly from any Slot Machine on the gaming floor. The guest must be using a Salt River Rewards card to access this feature. This Job Aide walks through the steps of ordering a beverage from a Slot Machine screen.
ORDERING BEVERAGES THROUGH CATEGORIES
Enter the Salt River Rewards Card into a slot machine.
Tap the “Martini Glass” Icon.
Tap the “CATEGORY” icon
Tap the category of beverage you are looking for.
Tap the specific variety or brand of the beverage you are looking for.
Tap “BUY NOW” to add the drink to your order, or you can customize your drink via the “CUSTOMIZE DRINK” option.
ORDERING BEVERAGES THROUGH SEARCHING
Enter the Salt River Rewards Card into a slot machine.
Tap the “Martini Glass” Icon.
Tap the “SEARCH” icon
Type the type of beverage you are looking for.
As you type, beverage options and suggestions will appear to the right.
Tap a beverage option to view the details on that beverage. Tap “BUY NOW” to add the drink to your order, or you can customize your drink via the “CUSTOMIZE DRINK” option.
CUSTOMIZING BEVERAGES
Tap “CUSTOMIZE DRINK” to add modifiers to a drink.
A list of available modifiers for the selected beverage will display. Tap the “+” button to add a modifier or “-“ to remove a modifier. Tap “CUSTOMIZE” to proceed with ordering.
The number of modifiers selected will be shown in red on the “CUSTOMIZE” button. Tap the “BUY NOW” button to add the drink to your order.
PAYING FOR BEVERAGES USING COMPS
The Earned payment option appears for guests with enough comp dollars to cover the beverage cost. To pay with comps tap the “EARNED” button
Enter your established PIN number and tap “ENTER”.
Upon successful PIN entry, the Order Total payment screen will display. Tap “SUBMIT” to proceed with the order.
An Order Success message will display, confirming a successful order being placed. Tap “OK”.
PAYING FOR BEVERAGES USING CASH OR CARD
Tap the “CASH” option to pay with cash or card
The cash/credit confirmation screen will display confirming payment will be collected. Tap “SUBMIT” to proceed with the order.
An Order Success message will display, confirming a successful order being placed. Tap “OK”.
TRACKING BEVERAGE ORDER STATUS
The Player Dashboard will display the BOSS Order Workflow.
Additionally, you can tap the “Martini Glass” icon to view the Order Status screen.