Outlook - Junk Email Options

Background Information

You may receive marketing and/or spam email messages to your inbox. Below are several options when it comes to organizing and managing the Junk Mail folder, including methods of blocking unwanted or suspicious email messages.

Using the Junk Mail Filter

There are several methods for using the Junk Mail Filter:

  • Mark an email as Junk Mail
  • Mark an email as Not Junk Mail.
  • Mark an email with a different Junk Email Option.

Mark an Email as Junk Mail

  1. Select an email within the Inbox.
  2. Select the Home tab.
  3. Select the Junk Mail icon.
  4. Select Block Sender.
    • The selected email and any future messages from the sender will automatically be routed to the Junk Mail folder instead of the Inbox.

Mark an Email as Not Junk Mail

  1. Select the Junk Mail folder.
  2. Select an email within the Junk Mail folder.
  3. Select the Home tab.
  4. Select the Junk Mail icon.
  5. Select Not Junk.
  6. To unblock a blocked sender, select the checkbox for, “Always trust email from ______.”
    • The selected email and any future messages from the sender will be automatically routed to the Inbox instead of the Junk Mail folder.
  7. Select OK.

Mark an Email Using a Junk Email Option

  1. Select the Junk Mail folder.
  2. Select an email within the Junk Mail folder.
  3. Select the Home tab.
  4. Select the Junk Mail icon.
  5. Select Junk Email Options.
  6. Review and select an applicable Junk Email Option.
  7. Review any additional options/protections and select those options’ checkboxes.
  8. Select OK.

Safe Senders & Safe Recipients List

Utilize the Safe Senders and Safe Recipients List to manage email messages in your inbox.

Safe Senders List

The Safe Senders List allows any message from a specified person or domain to pass through the junk email filter and go into your Inbox. If the specified name or domain appears on the From line of the message, the message is deemed safe by the filter.

Safe Recipients List

Sometimes you'll receive e-mail when your name isn't the only one on the To line of the message, or even when your name doesn't appear on the To line at all. If these messages are legitimate, you'll want to add the recipient's name to the Safe Recipients List so that those messages aren't filtered out as junk.

Adding to the Safe Senders / Safe Recipients List

  1. Select the Junk Mail folder.
  2. Select an email within the Junk Mail folder.
  3. Select the Home tab.
  4. Select the Junk Mail icon.
  5. Select Junk Email Options.
  6. Select Safe Senders or Safe Recipients tab.
  7. Select Add.
  8. Enter the email address or domain name (ex: @casinoaz.com , @talkingstickresort.com) you want added.
  9. Select OK.
  10. Repeat steps 7 – 9 for each email address or domain name you want to add.

Modifying Blocked Lists

  1. Select the Junk Mail folder.
  2. Select an email within the Junk Mail folder.
  3. Select the Home tab.
  4. Select the Junk Mail icon.
  5. Select Blocked Senders tab.
  6. Select Add.
  7. Enter the email address or domain name (ex: @casinoaz.com , @talkingstickresort.com) you want added.
  8. Select OK.
  9. Repeat steps 6 – 8 for each email address or domain name you want to add.

 

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